Terms of Service – GlowMud

📆Effective Date: 20/5/26

🔹️Welcome to GlowMud. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website or purchasing our products.

▫️General Information

▫️GlowMud is a cosmetic and skincare brand offering natural face care products including:

1️⃣Natural Detox Face Pack

2️⃣Acne Control Face Pack (Neem)

3️⃣Acne Control Face Pack (Rose)

🔸️These products are intended for personal skincare use only.

▫️Website Usage

🔸️By using this website, you confirm that:

1️⃣You are using the website legally and responsibly

2️⃣The information provided by you is accurate and complete

3️⃣You will not misuse, copy, or attempt to damage the website or its services

⚠️GlowMud reserves the right to refuse service or cancel orders if suspicious or fraudulent activity is detected.

ℹ️Product Information

🟠We aim to provide accurate product descriptions, images, and pricing. However:

1️⃣Minor packaging or color variations may occur

2️⃣Results may vary from person to person depending on skin type

3️⃣GlowMud does not guarantee identical results for every customer

4️⃣Customers are advised to perform a patch test before using any skincare product.

5️⃣Pricing & Payments

6️⃣All prices listed on the website are in INR (₹)

7️⃣Prices may change without prior notice

🔸️Payments are processed securely through trusted payment gateways

🔸️GlowMud does not store customer payment card details.

🔹️Shipping & Delivery

▫️Delivery timelines are estimated and may vary depending on:

1️⃣Customer location

2️⃣Courier partner delays

3️⃣Public holidays or unforeseen circumstances

🔹️GlowMud is not responsible for delays caused by third-party logistics providers.

🔹️Returns & Refunds

🔹️Returns and refunds are governed by our Return & Refund Policy available on the website.

1️⃣Opened or used cosmetic products are generally non-returnable due to hygiene reasons.

⚠️Intellectual Property

🔸️All content on this website including:

1️⃣Logo

2️⃣Product images

3️⃣Designs

4️⃣Text

5️⃣Branding

➡️belongs to GlowMud and may not be copied, reproduced, or used without written permission.

🔹️Limitation of Liability

▫️GlowMud shall not be held liable for:

1️⃣Allergic reactions due to individual skin sensitivity

2️⃣Improper product usage

3️⃣Temporary website interruptions

4️⃣Indirect or incidental damages arising from website use

🔹️Customers are encouraged to read ingredients carefully before use.

🚫Account & Order Cancellation

🔹️GlowMud reserves the right to:

1️⃣Cancel suspicious orders

2️⃣Refuse service

3️⃣Limit quantities purchased per customer

Orders can only be cancelled before dispatch.

🔹️Changes to Terms

➡️GlowMud may update or modify these Terms of Service at any time without prior notice. Continued use of the website indicates acceptance of updated terms.

📞Contact Us

❔️For any questions regarding these Terms of Service, contact:

GlowMud Support
📧Email:
glowmudofficial@gmail.com
🕐Support Hours: Monday – Saturday, 10 AM – 7 PM